Workplace Mail and Copying

"This chapter has helped me better understand the importance of properly handling mail in the following ways." It is important to sort all mail that come into your office. Make individual stacks for each person in the office. Make sure that mail is sorted by class personal and confidential; special delivery, registered, or certified; regular business mail; and them interoffice communication. Be sure that you keep all personal and confidential mail so that you don't open it by mistake. Once you open your mail keep envelopes stacked in the same order as you opened the letter in case you have to refer back to it.When you answer a letter make sure you keep a copy and attach it to the original document.

Handling Mail

This chapter has helped me better understand the importance of properly handling mail in the following ways." First, there is several steps that need to be considered when handling mail. You have to sort the mail, open it review it, and then present the mail. Any time that you receive a letter that is marked confidential you should not open it but make sure that it is delivered to the person that it is addressed to. Also, you should stack envelopes on the desk in the same order you opened the mail in case you have to refer back to it.Handling Mailmdgainestyler.blogspot.com 

Customer Service

I believe customer service skills are important for me to have as an administrative professional for the following reasons, and here is how I can demonstrate this importance to customers.” 
To demonstrate this I must greet my customers with a smile since I am the first person that they will see when they enter the business. I should be able to answer all of their questions and if I can't  I should know someone in the business that can assist them further. I should have a positive attitude and remember company policy if I am faced with a customer that is angry or abusive.  

My Future Role as a Leader

“This material has helped me think about my future role as a leader in the following ways.” 

I must have an attitude that will motivate and inspire my peers. If a situation arrive I must be willing to do what ever it takes to solve the problem. I can't expect my peers to do something if I'm not willing to do it myself. I have to learn how to listen, ask questions, and observe those around me so I may be able to help them in what ever matter.Mainly, As a good leader I must have good leadership traits by setting high values in myself so I  may earn the trust of others, be responsible, and always willing to learn.  

Personal Ethics

• "Write ten words that you believe describe your current life principles, and then write a one-paragraph statement of your personal ethics. Start your paragraph with the words “I believe ethics is . . ."

Honest

Respectful

Responsible

Compassionate

Polite

Committed

Forgivable

Loyal

Trustworthy

Appearance

I believe ethics is standards that we have learned over our life span. They are taught from an early age. Some common ethics rules that I learned from a child was to always respects myself and others will respect me. The above listed ten words mean so much to me and I value them highly everyday. Appearance is listed last but before I leave my house I look at myself in the mirror and if I don't appeal to myself then I know I need to make some adjustments. As I observe in the community everyday their are so many of our young folks that seem to have lost all morals for themselves and for others

Manage-Stress

This material has helped me think about how I manage stress in the following ways.

1.I need to stop sitting at the computer for hours and hours at the time without taking a break. I find myself getting tense and my shoulder hurting around my neck. I do this because I want to do my best in this class and it really is stressful to me. I don't know a lot about the different web site on the computer but I want be defeated by this one class.

2. I have started getting up and walking away when I get overwhim. This do help.

Workplace Teams

From studying this chapter I believe that it would benefit me a great deal in the workplace if I was offered the opportunity to be a team leader. Situation may arise when you have to be a follower by if you are asked to lead a term do it. This leadership role could lead to a higher position with more pay.